Confidentiality
How Chameleon Partnership protects confidential and sensitive client engagements.
Confidentiality policy
The nature of our business means that we support clients in confidential and sensitive engagements. As a result we have made a formal commitment to confidentiality, and have in place comprehensive policies and procedures to ensure that client confidentiality is protected and trust promoted between us.
Our confidentiality policy covers not only how we protect confidential information, but also how we avoid conflicts of interest; support and train our people to understand and apply our policies; and what we do to ensure that we abide by the highest standards of business ethics.
Protecting client information
Need to know
Clients share sensitive information with us. This information is only shared internally to the extent that it is required to support our engagement with that client.
Client anonymity
Some clients may require their engagement with Chameleon Partnership to remain confidential even within our business. In these instances we have measures in place to protect client anonymity.
Limited exposure
We avoid unnecessary exposure to any client confidential information that is not required for us to deliver on a specific engagement. All employees are made aware of their responsibilities in this regard.
Avoiding conflicts of interest
We will disengage in respect of any activity where we reasonably believe that a conflict has or may emerge. We equip and encourage our teams to recognise potential conflicts of interest, and we are transparent and proactive in communicating with clients about how we seek to avoid them.
Where appropriate we structure our teams to ensure that we avoid any issues of conflict of interest.
Business ethics
We appoint our trainers and advisors based on criteria that include the highest level of integrity and trust. Our culture is one of transparency with a strong set of client-focused values promoted throughout our business.
We do not advocate dishonesty or misleading behaviour in a negotiation. Where appropriate we promote collaboration in negotiation, which requires trust and integrity from all parties.